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Is Professional Collection Consultants calling you?*

Here's what you need to know.

Due to the growing national debt crisis, it is very common for people to be sent to collections through no fault of their own. People lose their jobs, receive disability, forget to pay or experience an economic downturn. No matter the reason, debt collectors will call, text, and e-mail you in order to recover a debt, and they can be very threatening. If you are being harassed by a debt collector, read about your rights below.

Your Rights Under the FDCPA

The Fair Debt Collection Practices Act (FDCPA) was passed in 1977 to protect consumers from being intimidated and harassed by third-party debt collectors. It regulates what collection agents may or may not do during their communications with consumers and prohibits actions like the following:

  • Using profane and obscene language

  • Calling you at work when they know that your workplace won’t let you take such calls

  • Discussing the debt with anyone except you, your spouse, or your attorney

  • Trying to collect an amount not authorized by law or by the original creditor agreement

  • Calling you at all hours of the day and night

  • Keep calling you and sending letters after you dispute a debt

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Company Profile: Professional Collection Consultants

Professional Collection Consultants is a debt collection agency headquartered in Culver City, California. It has operated since 1983, and has approximately 20 employees, and is managed by its president, Donald Hopples. According to their website, they guarantee the "lowest collection fees in the business." 

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Hire an Attorney

The phone numbers for Professional Collection Consultants are:

  • 1-800-632-4001

  • 1-310-636-1001

  • 1-310-677-1010

  • 1-800-355-5727

  • 1-310-671-4900

If you see either of these numbers on your caller ID when the phone rings, be warned that a debt collector looking for you. If they are vague regarding your rights and threaten legal action that never transpires, hire a consumer attorney. If you sue for these infringements on your rights as an indebted consumer, you could potentially win $1,000 per FDCPA violation as well as attorney's fees, court costs, and any actual damages. The fact that you owe money does not give a debt collector license to intimidate you, a fact they ignore at their own professional risk.

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According to PACER, in or around June 2010 a California consumer learned that her credit report had caused her to lose a job opportunity. Informed that it contained a tradeline for Professional Collection Consultants regarding a cell phone debt, she had her attorney contact the company to request validation of the debt.

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Professional Collection Consultants sent copies of phone bills that she was certain she had paid to the original creditor. Feeling harassed by Professional Collection Consultants, she hired a consumer attorney and sued the company for allegedly:

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  • Communicating incorrect information to the credit bureaus

  • Collecting an amount not permitted by law or the original creditor agreement

  • Using unfair and unconscionable means to collect a debt

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The matter was later settled.

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Case taken from PACER (pacer.gov). File number is Case 2:10-cv-07341-SVW-RZ from the United States District Court for the Central District of California.

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*Disclaimer: The content of this article serves only to provide information and should not be constructed as legal advice. If you file a claim against Professional Collection Consultants or any other third-party collection agency, you may not be entitled to any compensation.

Harassed by creditors?

YOU MAY BE OWED $1000 OR MORE!

Has a debt collection done any of the following?

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Been Harassed by Debt Collectors?
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Been Harassed by Debt Collectors?
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KNOW YOUR RIGHTS
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